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SHIPPING/CANCELLATIONS/RETURNS/TERMS
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PLEASE READ BEFORE PLACING ORDERS.
We do not stock every item that is on the website. If you are needing your order ASAP, please call us at 940-445-4929 to check availability before placing your order. Otherwise, Acme Mowersports, is not responsible for delays. **************************
We prefer you place all orders on our website www.acmemowersports.com.
************************** We reserve the right to refuse service to anyone.
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RETURNS/CANCELLATIONS/TERMS
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Cancellation Policy: If you have placed an order with us and decide to cancel the order before it has been shipped, but after we have processed your payment, you will be subject to a 5% fee.
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RETURNS:
A. Returns must be authorized by ACME MOWERSPORTS before return. Call us at (940) 445-4929 to receive an authorized return identification number. All returns must be approved and assigned an return number before any item can be accepted for return.***** B. We do not take returns on any electrical items or items sold as used parts. *****
C. Returns must be made within ten (10) days of shipping date. Shortages must be reported within ten (10) days of shipping date.*****
D. Full credit will be given if the merchandise is defective or if we have made an error. These returns must be in new condition, unused, never filled with oil or gas, within its original packaging, and with all proper documentation. Shipping charges are not refundable and a fifteen percent (15%) restocking fee will be charged.*****
E. Returns are only accepted for exchange or credit on future orders. NO CASH REFUNDS.
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TERMS: All products are shipped after payment is received. ******************
Refused shipments: Refused shipments are subject to a 10% Handling Fee. All shipping costs incurred will be the customers responsibility. *************
Freight claims: Delivery of all merchandise is the responsibility of the carrier. Always check the condition of the cartons and the merchandise in the presence of the delivery person. In the event of damaged or missing items, file a claim immediately with the delivery carrier. Be sure that you keep all damaged cartons for inspection. We will be glad to assist you in any way possible, but cannot guarantee any settlement with the carrier. ***********
Disclaimer: All products on this website are intended for aftermarket use only. All references to manufacturer name or part number is strictly intended for reference only and does not constitute an endorsement by the said manufacturer. Illustrations may not always be correct and are meant only as a graphic representation of the product.
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